AN INTRODUCTION

CEO & Founder - Ina Bajaj

We cannot control the world, but we are in control of the way we react to it. The COVID-19 pandemic has over-turned our personal and professional lives, it has brought us to our knees, however, now is the time to take stock and to get back on our feet.

WHAT IS INCLUDED?

SERIES ONE - PANDEMIC PLAYBOOK

  • PANDEMIC PREPAREDNESS ACTION: Immediate actions to prepare the spa for lockdown and for re-opening.

  • PHASE ONE - KEEP IT OUT: Key activities and actions to manage, protect individuals and reduce risks.

  • PHASE TWO - TRAIN AND MAINTAIN: Training and Compliance. Detailed step-by-step guidance for training employees on Phase 1 activities. Resources include schedule, checklists, forms and templates.

  • PHASE THREE - TRANSITION AND REASSESSMENT: Reassessment and making plans for transition from response to recovery will be reliant on industry specific rules and regulations the Government makes.

THE PANDEMIC PLAYBOOK

As lockdown rules begin to ease, the 4.5 trillion dollar global wellness industry prepares to restart business

A framework for spa management and operational response during COVID-19.